bijali game Privacy Policy
All personal information you provide when registering and using the bijali game platform is collected, stored, and kept secure with the utmost care. This policy clearly explains what information is collected, why it is collected, and how it is used.
This Privacy Policy ("Policy") applies to the bijali game platform and its related services ("Services"). By creating an account on bijali game, using the platform, or accessing any service, you are considered to have accepted the terms set out in this Policy.
Reading the full Terms and Conditions will give you a clearer understanding of your rights and responsibilities when using our services.
If you have any questions about the security of your information, contact our support team via 24/7 live chat or send us an email.
1 Types of Information Collected
The following types of information may be collected from bijali game platform users:
1.1 Registration and Identity Information
When you open an account on bijali game, we collect your full name, date of birth, national ID or other government-issued identity document details, email address, and mobile number. This information is essential for account verification and providing secure services.
1.2 Transaction Information
Records of transactions carried out via bKash, Nagad, Rocket, Upay, or bank transfer during deposits and withdrawals are stored. This includes the transaction amount, time, method, and reference number.
1.3 Technical Information
The IP address, operating system, browser type, session duration, and navigation records of the device and browser you use to access the platform are collected automatically. This information is used to ensure security and improve service quality.
1.4 Communication Information
When you contact us via live chat or email, a record of that conversation is stored. This helps us review our service quality and provide more effective support in the future.
1.5 Cookies and Similar Technologies
Cookies and similar tracking technologies are used on the bijali game website to improve your experience. You can manage cookies from your browser settings, however disabling certain cookies may make some platform features harder to use.
2 Purpose of Information Use
Collected information is used for the following purposes:
- To complete account registration and identity verification
- To securely process deposits, withdrawals, and other financial transactions
- To deliver information about bonuses, promotional offers, and VIP services to you
- To prevent fraud, money laundering, and other illegal activities
- To improve customer support services and resolve complaints
- To identify and resolve technical issues on the platform
- To support the operation and monitoring of responsible gaming programs
- To meet applicable legal obligations in Bangladesh
bijali game never sells or rents your personal information to third parties for advertising purposes.
3 Information Sharing and Disclosure
bijali game may share your information with third parties in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted third-party organisations to handle core services such as payment processing, technology infrastructure, identity verification, and cybersecurity. These partners are bound by strict confidentiality agreements regarding their use of your information.
3.2 Legal Obligations
bijali game may be required to provide your information to relevant authorities when required by court order, government directive, or applicable law in Bangladesh.
3.3 Fraud Prevention
If there is suspicion of fraudulent activity, multiple account operation, or money laundering, relevant information may be shared with the relevant organisations as needed for an investigation.
4 Data Retention and Security
4.1 Retention Period
Information is retained for as long as your account is active and, after account closure, for as long as may be required for legal obligations or dispute resolution. Financial transaction records are generally retained for an extended period.
4.2 Technical Security
bijali game uses SSL encryption, which keeps all data exchanged between your browser and our servers secure. Data storage is protected through firewalls, access controls, and security audits.
4.3 Staff Training
Only authorised staff may access your personal information for legitimate reasons, and all staff are trained on maintaining data confidentiality.
5 User Rights
As a bijali game user, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request that incorrect or incomplete information about you be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, however it may not be possible to delete all information due to legal obligations.
- Right to Withdraw from Marketing Communications: You may request at any time to stop receiving promotional messages.
- Right to Lodge a Complaint: If you believe your data privacy has been breached, you may raise a complaint with our support team.
To exercise these rights, contact our customer support. Further information on managing your gaming experience is available on the Responsible Gaming page.
6 Protection of Minors
bijali game is a 21+ platform. Registration or use of services by anyone under the age of 21 is strictly prohibited. An age verification process is conducted at registration and age is confirmed through identity documents.
If we become aware that information from anyone under the age of 21 has been collected for any reason, that information will be deleted immediately and the associated account will be closed.
7 Third-Party Links and Services
bijali game works with game studios, payment gateways, and other service providers on its platform. These third parties may have their own privacy policies, and bijali game is not responsible for information collected on their own platforms.
When using services from Evolution, Pragmatic Play Live, JILI, and other game studios, the respective provider's own data protection policy may apply.
8 Cookie Policy
8.1 Essential Cookies
These cookies are essential for the platform's core functionality, login sessions, and security. The site cannot operate normally without them.
8.2 Performance and Analytics Cookies
These cookies collect information about which parts of the site are used most, where technical issues are occurring, and overall performance. The collected information is used to improve the service.
8.3 Cookie Controls
You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may limit some features of the site.
9 International Data Transfers
bijali game's server infrastructure may be located in multiple countries. Your information may be processed or stored outside Bangladesh. In such cases, appropriate safeguards are in place for international data transfers, such as encrypted connections and contractual protections.
10 Policy Changes and Updates
bijali game reserves the right to change or update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered email or through a notice on the platform.
Continued use of the platform after a change will be taken as your agreement to the updated policy. For this reason, we recommend reviewing this page regularly.
To learn more about our services and policies, visit the About Us page.
11 Dispute Resolution
Any dispute or complaint relating to this Privacy Policy will first be addressed by contacting bijali game's support team directly. Our team provides support in both Bengali and English 24/7.
For answers to common questions, visit our FAQ section, which covers many common questions about data protection and account matters.
Have a privacy question?
If you have any concerns or questions about your personal information, our support team is always here to help